Your Guide to Seamless Transit with Umo
Getting around should be simple. That’s why we’ve designed Umo to be your reliable transit app, making every step of your journey effortless. From planning to arrival, we’re here to help you confidently travel through your day.
Download the Umo App™ today and experience how easy it is to plan, pay, and ride transit with Explore, Pay, Go simplicity.
Get it on
App Store
Get It On
Google Play
Explore with Umo
You know where you’re headed—let us help you get there. Whether you’re a local or just visiting, Umo helps plan your journey with suggested routes, step-by-step directions, transit maps, and real-time information.
Step 1
Get Started with Umo
Download the Umo transit app and create an account with your phone number.
Get it on
App Store
Get It On
Google Play
Step 2
Set Your Location
Ensure your correct location appears in the top right corner. To change your city area, simply tap the location and select from the list.
Then, search your destination on the app home screen to see a list of route suggestions with approximate arrival times.
You can also view favorite individual lines or stops by clicking on the “Favorites” section on the middle home page.
Step 3
Plan Your Route
Search your destination to see route options with arrival times. Browse and save your favorite lines or stops using the “Lines” tab for quick access.
Click “Go” for detailed directions and real-time updates.
Pay with Umo
Once you’ve planned your route, you’ll need to pay for your journey, but paying with Umo is quick and easy. Umo offers a variety of payment options so you can pay for transit your way.
Step 4
Pay Your Way
Umo offers multiple payment options to fit your needs. Choose the method that works best for you:
Mobile Payment
Use the “Wallet” tab to purchase transit passes or add funds to your account. Simply scan the QR code when boarding.
Contactless Payment
Tap your contactless credit card or mobile wallet directly on the bus validator for quick, easy boarding.
Transit Card
Get a reloadable Umo Pass from your local transit station. Reload in person or at umopass.com, then tap to board.
Cash Option
Visit your local transit station to purchase tickets or add funds to your reloadable pass with cash.
Go with Umo
Your journey begins here, and Umo stays with you every step of the way:
Step 5
Real-Time Alerts
Receive push notifications about arrival times and service changes directly to your phone. Many stations also feature digital signs with live transit updates.
Step 6
Journey Tracking
Follow your route with confidence using step-by-step directions and stop notifications that let you know when to exit.
Umo Rider Support
Visit our Rider Support Portal for guides, FAQs, and helpful tips to make the most of your Umo experience. We’re here to ensure every journey is as smooth as possible.