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NW Regional Customer Summit 2022
Author: Umo
Estimated Read Time: 2 Minutes

Join our host Lane Transit District (LTD) as we bring together agencies from around the Northwest region to connect on industry challenges, share best practices and strategize on how to bring more riders back to transit. This event is a unique opportunity to participate in workshops and training sessions led by our Umo experts and to connect with other transit agencies in the region utilizing Umo.

Be sure to register and select your areas of interest by Friday, May 20th

When? May 24-25, 2022

Where? Eugene, OR | Downtown Eugene Station

Workshop Agenda & Training Sessions

May 24th – Downtown Eugene Station, 1080 Willamette Street Eugene, OR 97401

11:30 a.m. – 2:30 p.m. – Regional Workshop & Lunch 

  • Share your best practices & learn from other agencies 
  • Discuss use cases and special fare programs 
  • Connect with the Umo team 
  • Lunch will be provided

3:00 p.m. – 5:00 p.m. – Ask an Expert: Our team of Umo Experts will be available to deep dive with you in the following areas:

  • Configuration & Fares
  • Marketing
  • Mobile
  • Engineering & Product
  • Customer Success

Register and select your areas of interest(s) no later than Friday, May 20th

6:00 – 8:00 p.m. Happy Hour

Enjoy social time with fellow transit agencies (nearby location TBD)

May 25th – Bus Depot, 1099 Olive St., Eugene OR 97401 

8:00 a.m. – 11:00 a.m. – Join Umo for Product Training. Experts will conduct training on the most requested categories.

  • Institutional programs (reseller setup) 
  • Positive List 
  • Special Fare programs 
  • Reporting 
  • Analytics
  • Testing cards (Reading UIDs) 
  • Fleet Management 
  • Account Permission & Management (Manage & Create accounts in AMS) 
  • Volunteer to lead a module

Register and select your areas of interest(s) no later than Friday, May 20th

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